Refund and Cancellation Policy

Subscriptions

Ruckers Cloud offers separate paid subscriptions for Career Center and Education Center. Subscription billing is processed by Stripe, and Ruckers Cloud does not store full payment card numbers.

Users can manage or cancel active subscriptions through the billing portal available from the applicable dashboard or Account page.

Cancellations

When a subscription is canceled, paid access may continue until the end of the current billing period unless Stripe or Ruckers Cloud indicates otherwise.

After cancellation becomes effective, the account may return to the free plan for that product.

Refunds

Refund requests are reviewed case by case. Approved refunds may depend on timing, account activity, duplicate billing, technical issues, accidental purchase, or other circumstances.

Because AI services can generate immediate value after use, refunds are not guaranteed after substantial use of paid features.

Billing Issues

If a user believes they were charged incorrectly, they should contact Ruckers Cloud promptly with the account email, product name, charge date, and a short description of the issue. Do not send full card numbers by email or chat.